Frequently Asked Questions (FAQ)
Unlocking Cost Savings and Integration: Frequently Asked Questions
Frequently Asked Question
Your Comprehensive Guide to Velgas: Answers to Your Burning Questions
Will Velgas Work With Our Existing Software
Yes, Velgas is designed to seamlessly integrate with various POS systems and management software. Our technical team will work closely with you to ensure a smooth integration process.
Uncertain Return On Investment (ROI)
To address any concerns about return on investment, we shall conduct a thorough analysis comparing your sales figures at the time of registration with Velareo to those after the first month of free use. This direct comparison will serve as a benchmark for measuring the performance and tangible financial gains provided by our software. We will also offer ongoing support and continuously track these metrics to ensure you see the value of your investment.
Operational Disruption
Our dedicated implementation team will work closely with your business to create a detailed plan that eliminates downtime during the transition. We offer on-site support and assistance with data migration to ensure a seamless integration of our software into your existing operations.
Limited Connectivity
Recognizing potential challenges related to internet connectivity, we have designed our software with offline capabilities. This feature ensures that you can continue to use the software even in areas with limited connectivity. Our team will provide guidance on optimizing the software for regions with unreliable internet access
Security & Privacy Concerns
The security of your data is our top priority. Our software employs industry-leading encryption protocols and access controls to ensure the confidentiality and integrity of your information. We are committed to compliance with data protection regulations and will provide documentation outlining our security measures.
Cost Concerns
Velgas will not charge you for online payment processing fees. However, Velgas collects a commission of ₦8 per Kilogram on every gas sold on the Velgas platform.
How Does Our Staff Use the Velgas Platform
To ensure a smooth transition, we provide comprehensive training sessions for your team. Our support team is available around the clock to assist with any questions or concerns. We have designed our software with an intuitive interface to minimize the learning curve, making it accessible to users with varying levels of technical expertise.
Payment Concerns
All payments made for gas purchases on the Velgas platform is settled the same day by our CBN Licensed payment services provider.
How Does Velgas Handle Customer Disputes Or Chargedbacks
In the event of a chargeback, Velgas follows the chargeback policy outlined by our payment partner. As a retailer, it's crucial to be aware of the possibility of chargebacks and regularly check for any claims.
Fear Of Job Displacement
Our software is designed to empower your team and enhance job satisfaction. We emphasize collaboration between technology and human expertise, creating new opportunities within your business. Our goal is to enhance efficiency and productivity while maintaining the importance of human roles.
potential outcomes
Partnering with us is guaranteed to yield one of the three possible outocomes espcially
considering our offer of 30 days FREE TRIAL of the Velgas Platform.
WORST -CASE SCENARIO
Sales remain consistent, but your business operations are significantly improved. Enjoy peace of mind with streamlined inventory management, sales tracking, personnel oversight, and outlet management.
REALISTIC SUCCESS SCENARIO
Elevate your business management and witness a substantial increase in sales, potentially up to 60%, fueled by the invaluable insights and efficiencies our platform offers gas retailers. Experience optimized operations and heightened profitability, setting the stage for sustainable growth and success.
BEST -CASE SCENARIO
Unlock the full spectrum of benefits from both the worst and realistic success scenarios. Gain unparalleled access to market intelligence derived from comprehensive data collected across various locations. Utilize this invaluable insight to make informed decisions, strategically expand your business, and stay ahead of the competition.
